Privacy Policy

Kannur Taxi respects your privacy and is committed to protecting the information you share with us while booking taxi services, airport transfers, sightseeing trips, outstation travel, hotel and resort bookings, houseboat bookings, and other travel support services. This policy explains what information we collect, how we use it, and how you can contact us about your data.

Information We Collect

When you contact us or make an enquiry, we may collect details such as your name, phone number, email address, pickup and drop-off locations, travel date and time, destination, passenger count, vehicle preference, and any special trip requirements. If a booking involves accommodation, events, or tour arrangements, we may also collect the details needed to coordinate those services.

We may receive this information through our website forms, phone calls, WhatsApp, email, social media messages, or direct communication with our team.

How We Use Your Information

We use your information to respond to enquiries, confirm bookings, assign suitable vehicles and drivers, plan routes, share trip updates, provide customer support, and manage travel-related arrangements requested by you.

We may also use your contact details to send booking confirmations, payment reminders, invoices, service updates, or follow-up messages related to your trip. We do not sell your personal information to third parties.

With your consent or where relevant to your enquiry, we may share travel offers, seasonal packages, or service updates from Kannur Taxi.

Sharing of Information

We share customer information only when it is necessary to provide the requested service:

  • 1. Driver and vehicle partners may receive trip details needed to complete your ride.
  • 2. Hotel, resort, houseboat, or activity partners may receive booking details when you request those services.
  • 3. Payment or communication service providers may process limited information needed for transactions or messages.
  • 4. Legal or regulatory authorities may receive information if required by applicable law.

Data Security and Retention

We take reasonable steps to protect customer information from unauthorized access, misuse, or disclosure. Booking and communication records may be retained for customer support, accounting, dispute resolution, and legal compliance. We keep personal information only as long as needed for these purposes.

Your Choices and Contact

You may contact us to update, correct, or request removal of your personal information, subject to booking, accounting, and legal requirements. For privacy-related questions, please contact Kannur Taxi at kannurtaxi@gmail.com or call +91 92878 81881.

This privacy policy may be updated from time to time to reflect service, legal, or operational changes. The latest version will be available on this page.